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10:00 am – 5:00 pm
〒6008223
Kyoto Building 402, 227 Daikokucho, Shichijo-dori Abura-koji Higashiiru, Shimogyo-ku, Kyoto City, Kyoto Prefecture
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Terms of Use These Terms of Use (hereinafter referred to as "these Terms") stipulate the terms of use of the services (hereinafter referred to as "the Services") provided by Remusic (hereinafter referred to as "our company") on this website. Registered users (hereinafter referred to as "users") shall use the Services in accordance with these Terms. Article 1 (Application) These Terms shall apply to all relationships between users and our company regarding the use of the Services. In addition to these Terms, our company may make various provisions regarding the Services, such as rules for use (hereinafter referred to as "individual provisions"). Regardless of their name, these individual provisions shall constitute part of these Terms. In the event that the provisions of these Terms conflict with the provisions of the individual provisions in the previous article, the provisions of the individual provisions shall take precedence unless otherwise specified in the individual provisions. Article 2 (User Registration) Registration for this service is completed when the person who wishes to register agrees to these Terms and applies for user registration in the manner specified by our company, and our company notifies the person who wishes to register of this approval. If the Company determines that the applicant for user registration has any of the following reasons, the Company may not approve the application for user registration, and shall not be obligated to disclose the reason. If false information is reported when applying for user registration If the application is from a person who has violated these terms and conditions If the Company otherwise determines that the user registration is inappropriate Article 3 (Management of user ID and password) Users shall properly manage their user ID and password for this service at their own responsibility. Under no circumstances may users transfer or lend their user ID and password to a third party, or share them with a third party. If a user ID and password combination matches the registered information and logs in, the Company shall consider that the user who registered the user ID used the service. The Company shall not be liable for any damages caused by the use of the user ID and password by a third party, except in cases of willful or gross negligence on the part of the Company. Article 4 (Usage fee and payment method) In consideration for the paid portion of this service, users shall pay the usage fee separately determined by the Company and displayed on this website, by the method specified by the Company. If the user delays payment of the service fee, the user shall pay late payment damages at the rate of 14.6% per annum. Article 5 (Prohibited acts) When using this service, the user must not engage in the following acts. Acts that violate laws, regulations, or public order and morals Acts related to criminal activities Acts that destroy or interfere with the functions of the servers or networks of our company, other users of this service, or third parties Acts that may disrupt the operation of our services Acts that collect or store personal information about other users Acts that gain or attempt to gain unauthorized access Acts that impersonate other users Acts that directly or indirectly provide benefits to anti-social forces in relation to our services Acts that infringe on the intellectual property rights, portrait rights, privacy, honor, or other rights or interests of our company, other users of this service, or third parties Acts of posting or transmitting content on this service that our company determines to contain or include the following expressions Excessively violent expressions Explicit sexual expressions Expressions that lead to discrimination on grounds such as race, nationality, creed, sex, social status, family origin, etc. Acts that induce or encourage suicide, acts of self-injury, or drug abuse Expressions that are offensive to others, including antisocial content. Acts that have the following purposes or that the Company judges to have the following purposes: Sales, publicity, advertising, solicitation, and other profit-making activities (excluding those approved by the Company). Acts with the purpose of sexual acts or obscene activities. Acts with the purpose of meeting or dating members of the opposite sex who the user has not met. Acts with the purpose of harassment or defamation of other users. Acts with the purpose of causing disadvantage, damage, or discomfort to the Company, other users of the Service, or third parties. Other acts of using the Service for purposes other than those intended by the Service. Acts of religious activities or solicitation to religious organizations. Other acts that the Company judges to be inappropriate. Article 6 (Suspension of provision of the Service, etc.) The Company may suspend or interrupt provision of all or part of the Service without prior notice to the user if the Company judges that any of the following reasons exist. When maintenance, inspection, or updates are performed on the computer system related to this service When it becomes difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or natural disasters When computers or communication lines are stopped due to an accident When the Company otherwise determines that it is difficult to provide this service The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or interruption of the provision of this service. Article 7 (Copyright) Users may use this service to post or upload only information such as text, images, and videos for which they themselves hold the necessary intellectual property rights such as copyright, or for which they have obtained permission from the necessary rights holder. Copyrights to text, images, videos, etc. posted or uploaded by users using this service shall be reserved by the user or other existing rights holder. However, the Company may use text, images, videos, etc. posted or uploaded using this service to the extent necessary for improving the Service, improving its quality, correcting deficiencies, etc., and for publicizing and advertising this Service, and the User shall not exercise the moral rights of the author in relation to this use. Except as provided in the main text of the preceding paragraph, all copyrights and other intellectual property rights for this service and all information related to this service belong to our company or to rights holders who have granted our company permission to use them, and users may not reproduce, transfer, lend, translate, modify, reprint, publicly transmit (including making available for transmission), transmit, distribute, publish, use for commercial purposes, etc. without permission. Article 8 (Restrictions on use and cancellation of registration) If a user falls under any of the following, our company may delete the posted data, restrict the user's use of all or part of this service, or cancel the user's registration without prior notice. If any provision of these Terms and Conditions is violated If it is discovered that the registered information is false If the credit card registered by the user as a payment method is suspended If there is a default on payment obligations such as fees If there is no response to contact from our company for a certain period of time If the service has not been used for a certain period of time since the last use If the company otherwise determines that use of the service is inappropriate If any of the items in the preceding paragraph apply to the user, the user will automatically lose the benefit of time on all debts owed to our company and must immediately pay all debts owed at that time in a lump sum. Our company shall not be liable for any damages caused to the user by the actions of our company based on this article. Article 9 (Withdrawal) The user may withdraw from this service by following the withdrawal procedure specified by our company. Article 10 (Disclaimer of warranty and disclaimer) Our company does not guarantee, either explicitly or implicitly, that this service is free from actual or legal defects (including defects related to safety, reliability, accuracy, completeness, validity, suitability for a specific purpose, security, etc., errors and bugs, infringement of rights, etc.). The Company shall not be liable for any damages incurred by the User due to the Service, except in cases where such damages are due to the Company's willful misconduct or gross negligence. However, this disclaimer shall not apply if the contract between the Company and the User regarding the Service (including these Terms) is a consumer contract as defined by the Consumer Contract Act. Even in the case set forth in the proviso of the preceding paragraph, the Company shall not be liable for any damages incurred by the User due to special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damages) caused by the Company's default on contract or tort due to negligence (excluding gross negligence). In addition, compensation for damages incurred by the User due to the Company's default on contract or tort due to negligence (excluding gross negligence) shall be limited to the amount of the usage fee received from the User in the month in which the damage occurred. The Company shall not be liable for any transactions, communications, disputes, etc. that arise between the User and other Users or third parties regarding the Service. Article 11 (Changes to the Service Content, etc.) The Company may change, add, or abolish the content of the Service with prior notice to the User, and the User agrees to this. Article 12 (Changes to the Terms of Use) The Company may change these Terms of Use without the User's individual consent in the following cases. When the change to these Terms of Use is in the general interest of the User. When the change to these Terms of Use is not contrary to the purpose of the Service Agreement and is reasonable in light of the necessity of the change, the appropriateness of the changed content, and other circumstances related to the change. When the Company changes these Terms of Use as described in the preceding paragraph, the Company will notify the User in advance of the change to these Terms of Use, the content of the changed Terms of Use, and the effective date of the change. Article 13 (Handling of Personal Information) The Company will handle personal information acquired through the use of the Service appropriately in accordance with the Company's "Privacy Policy". Article 14 (Notice or Contact) Notice or contact between the User and the Company will be made in the manner specified by the Company. Unless the user notifies us of any changes in accordance with a method separately specified by us, we will consider the currently registered contact information to be valid and will notify or contact the user via that contact information, and such notifications or contact information will be deemed to have reached the user at the time of sending. Article 15 (Prohibition of Transfer of Rights and Obligations) Users may not transfer or pledge their status under the Service Agreement or their rights or obligations under these Terms to a third party without our prior written consent. Article 16 (Governing Law and Jurisdiction) These Terms shall be governed by Japanese law. In the event of a dispute regarding this service, the court with jurisdiction over the location of our head office shall have exclusive jurisdiction. End
Returns Policy If you wish to return an item, it must be unused and in the same condition as when you received it. It must also be in the original packaging. Some types of items cannot be returned. Examples of items that cannot be returned include food, flowers, newspapers, and magazines. We also cannot accept personal items, hygiene products, hazardous materials, or flammable liquids or gases. Other non-returnable items Gift cards Downloadable software products Some health and personal care products A receipt or proof of purchase is required for returns. Please do not send purchased items back to the manufacturer. You may only receive a partial refund (if applicable). Books that show obvious signs of use Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or records Items that are not in their original condition, damaged, or missing parts for reasons not due to our negligence. Items that are more than 30 days old Refunds (if applicable) Once your returned item arrives and has been inspected, you will receive an email to let you know we have received your returned item. We will also notify you of the approval or denial of your refund. If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days. Late or Missing Refunds (if applicable) If you still haven't received your refund, first check your bank account again. Second, contact your credit card company. Second, contact your bank. It may take some time for your refund to be reflected. If you've done all of the above and still haven't received your refund, please contact us via our contact form. Sale Items (if applicable) Only regular priced items can be refunded. Unfortunately, sale items cannot be refunded. Exchanges (if applicable) Items can only be exchanged if they are faulty or damaged. If you need an exchange for the same item, please send the item to xxx@example.com. Gifts For items that were marked as gifts at the time of purchase and shipped directly to you, you will receive a gift credit for the return value. We will mail you a gift certificate once we receive your returned item. If the item was not marked as a gift at the time of purchase, or if the gift giver shipped the item to themselves to give to you later, we will send a refund to the gift giver so that they will know about your return. Shipping Information To return an item, mail the item to: You are responsible for the shipping costs for the return. Shipping costs are not refundable. If you receive a refund, the cost of return shipping will be deducted from the refund amount. Depending on where you live, the time it takes for your exchanged item to reach you may vary. If you are shipping an item worth 10,000 yen or more, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that returned items will arrive.
Digital Product Policy We shall not be liable for any damage caused by a user to other users arising from or in connection with the user's use of this service, or for any disputes between a user and other users. In the event of a problem with a product defect, delivery of a product, payment, etc., we shall not be liable unless the Company is guilty of intentional or gross negligence. Any content accessed, downloaded, or otherwise obtained during or through the use of the site by a user shall be used at the user's own discretion and risk. We shall not be liable for any damage suffered by a user as a result of the termination of the service.
Privacy Policy (Personal Information Protection Policy) Remusic Inc. (hereinafter referred to as "our company") has established the following privacy policy (hereinafter referred to as "this policy") regarding the personal information of users. This policy explains what kind of personal information our company acquires, how it uses and shares it, and how users can manage their own personal information. [1. Business Information] Business name: Remusic Address: 1-7-14-307 Kotobukicho, Takatsuki City, Osaka Prefecture Representative: Norie Uchida [2. How personal information is acquired] When a user registers for use, our company will acquire information that can identify the individual, such as name, date of birth, address, telephone number, and email address. When submitting an inquiry form or comment, we will acquire name, telephone number, and email address. [3. Purpose of use of personal information] We will use the acquired information, such as browsing and purchasing history, to analyze the information and inform users of products and services that are appropriate for each user. In addition, the acquired information, such as browsing and purchasing history, will be scored and the score will be provided to a third party. [4. Measures to safely manage personal data】 We strive to keep personal information accurate and up-to-date, and provide education and training to all employees and executives to protect against unauthorized access, tampering, leakage, loss, and damage. We also have established personal information protection regulations and regularly inspect on-site management. 【5. Joint use of personal data】 We will jointly use personal data as follows. Person responsible for managing personal data Name of business: Remusic Purpose of use of joint users Same as "Purpose of use" above. Items of use Name, address, telephone number, email address Scope of joint users Companies that make up our corporate group 【6. Provision of personal data to third parties】 Unless otherwise specified by laws, regulations, and guidelines, we will not provide personal information to third parties without consent. 【7. Disclosure and correction of held personal data】 When requested by the individual, we will disclose the personal information to the individual without delay. If you wish to be notified of the purpose of use of your personal information, or to correct, add, delete, or stop use of your personal information, or to stop providing it to third parties, please make a request using the following procedure. (Specify the method of request for each company) Delivery address 1-7-14-307 Kotobukicho, Takatsuki City, Osaka Prefecture 569-0826 Remusic Inquiry Desk [8. Contact for consultations and complaints regarding the handling of personal information] If you have any questions, concerns, complaints, or other inquiries regarding our handling of personal information, please contact us using the inquiry form. [9. About SSL (Secure Socket Layer)] Our website supports SSL, and encrypts communication between the web browser and the web server. Personal information entered by the user, such as name, address, and phone number, is automatically encrypted. [10. About cookies] A cookie is data sent from a web server to a web browser. The web server can identify the user's computer by referring to the cookie, allowing you to use our website efficiently. The files sent by our website as cookies do not contain any information that can identify individuals. You can also disable cookies by changing the settings of your web browser. 【11. Date of establishment and revision of the privacy policy】 Established: December 12, 2023 【12. Disclaimer】 While every effort has been made to ensure the accuracy of the information posted on our website, we shall not be held responsible for any actions taken by users using the information on our website. We shall not be held responsible for any damages suffered by users or third parties as a result of their use of our website. 【13. Copyright and portrait rights】 All text, images, and content on our website are protected by copyright and portrait rights. Unauthorized use or diversion is prohibited. 【14. Links】 You are free to set up links to our website. However, we may refuse to set up links depending on the content of the website.
Description based on the Specified Commercial Transactions Act Seller name: Remusic Representative: CEO Uchida Norie Address: 1-7-14-307 Kotobukicho, Takatsuki City, Osaka 569-0826 Inquiries: Please contact us using the inquiry form. *We will notify you by email without delay based on your request. Money incurred by the customer other than the sales price: Internet connection fees and communication fees required for viewing pages on this site, purchasing content, downloading software, etc. are the responsibility of the customer. Payment method: You can use any of the following payment methods. ・Various credit cards ・Mobile phone fee collection services ・Other payment methods provided by companies that handle payments for purchases How to purchase digital products: Click the "Purchase" button on the details page and pay with any payment method to be able to download. Time when digital items can be used: Unless otherwise specified, they can be used immediately after payment procedures are completed. Operating environment: The operating environment and compatible models vary depending on the application. Before downloading each application, please be sure to check the usage environment and compatible models on the details page of each application. Returns and cancellations 1. Returns and cancellations due to customer convenience Due to the nature of the product, we cannot accept refunds or returns after purchasing each application. Please check the monthly course content, usage environment, compatible models, and usage environment and compatible models of each application before applying or purchasing. 2. Returns (cancellations) due to application defects If a defect is found in the application, we will provide an application with the defect repaired by updating the application or by other appropriate means. 3. We will follow the agreements of each application provider site such as App Store and Google Play. Special conditions 1. About cooling off This service is not subject to the cooling off period stipulated in the Specified Commercial Transactions Act. 2. Notes on regular billing system Even if you cancel during the contract period, fees will be charged until the contract expiration date, and no refunds will be made, including refunds for daily production, etc. In this case, the service will also be provided until the contract expiration date.